SME IT Support & Consultation
We provide hassle free IT solution for small and medium-sized enterprises (SMEs).
We can provide a custom flexible service plan designed to give maximum flexibility to all businesses. This mode of support uses on-demand activation for a range of IT services and a mandatory monthly preventive maintenance plan. It is based on a pre-defined scope of services and established services-level targeted at SMEs. Customers will just need to purchase one time, a credit based-equivalent of dollar for IT-technical support, where upon usage, the credits will be deducted accordingly.
The monthly maintenance plan will charge a fixed credit every month based on the number of machines that the customer has, to ensure that the SME has an IT service that allows it to enjoy enterprise like services with a small cash outlay.
A simple call to our IT Support Specialist is all you need to solve your IT problems. SMEs can capitalise on our professional IT services without having a full time IT staff. Cut down overheads with flexible support services that comprises:
- Helpdesk Support Services
- Remote Desktop Support Services
- Remote Server / Network Support Services
- Desktop Support Services
- System Support Services
Common Support Services
- Answers frequently asked how-to questions on desktops, server & network
- Provide recommendations on IT system upgrade
Virus eradication & protection
- Microsoft Win XP, Vista, Windows 7 operating systems support
- Outlook client technical & usage support
- Scheduled Backup / Restoration
- Hardware installation, troubleshoot & replacement
- System administration that include user ID, password, security, profile and server resources
Hardware Supply and Setup
Brands of hardware we carry
Ad-hoc IT Support For SME & Individuals
We also extends our professional ad-hoc IT support services to individuals who needs help on IT issues that they encounter everyday at an affordable rate. Contact us for further information.