SME IT Support & Consultation

 

 

We provide hassle free IT solution for small and medium-sized enterprises (SMEs).

We can provide a custom flexible service plan designed to give maximum flexibility to all businesses. This mode of support uses on-demand activation for a range of IT services and a mandatory monthly preventive maintenance plan. It is based on a pre-defined scope of services and established services-level targeted at SMEs.  Customers will just need to purchase one time, a credit based-equivalent of dollar for IT-technical support, where upon usage, the credits will be deducted accordingly. 

The monthly maintenance plan will charge a fixed credit every month based on the number of machines that the customer has, to ensure that the SME has an IT service that allows it to enjoy enterprise like services with a small cash outlay.

A simple call to our IT Support Specialist is all you need to solve your IT problems. SMEs can capitalise on our professional IT services without having a full time IT staff. Cut down overheads with flexible support services that comprises:

  • Helpdesk Support Services
  • Remote Desktop Support Services
  • Remote Server / Network Support Services
  • Desktop Support Services
  • System Support Services


Common Support Services 

  • Answers frequently asked how-to questions on desktops, server & network
  • Provide recommendations on IT system upgrade
    Virus eradication & protection
  • Microsoft Win XP, Vista, Windows 7 operating systems support
  • Outlook client technical & usage support
  • Scheduled Backup / Restoration
  • Hardware installation, troubleshoot & replacement
  • System administration that include user ID, password, security, profile and server resources



Hardware Supply and Setup

 

 
We offer professional consultation on IT system upgrade and provides competitive pricing for all your IT hardware needs. Be it desktops, laptop, servers or networking gears, we can supply and install.

 

Brands of hardware we carry

 

 

 

 

Ad-hoc IT Support For SME & Individuals

 

 
We provide professional ad-hoc IT support services which offers assistance when you need it most. This service provides tailored support without any fixed monthly costs or commitment requirements. With ad-hoc support, our technicians can be on hand to step in and assist with critical system issues, system migrations or troubleshoot problems as and when you need the support.

We also extends our professional ad-hoc IT support services to individuals who needs help on IT issues that they encounter everyday at an affordable rate. Contact us for further information.